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We deliver throughout all of Ireland

Shipping policy

At Pastform Furniture, we are committed to delivering your made-to-order furniture safely and efficiently across Europe. Below you will find all the important information regarding our shipping process.

1. Shipping Partners

We work with trusted logistics companies specializing in furniture transport, including:

  • Green Speed

  • Rhenus Logistic

  • Zadbano

  • Ambro Express

  • Hermes

  • Agadis

These partners are experienced in handling large and delicate items, ensuring that your furniture arrives in perfect condition.

2. Delivery Areas

We deliver across most European countries. Full indoor delivery (including carrying the furniture inside your home) is available in the following countries:

  • France

  • Germany

  • Czech Republic

  • Poland

  • Netherlands

  • Belgium

  • Austria

  • Slovakia
  • Italy
  • Belgium

  • Luksemburg

For all other destinations, delivery is made to ground level (curbside delivery only). If you require assistance beyond ground level in other countries, please contact us before placing your order to discuss available options.

3. Delivery Time

Since all our furniture is made to order, the standard production and delivery time is between 40–55 business days from the date of order confirmation. Estimated delivery times may vary depending on your location and the logistics partner handling your shipment.

4. Packaging and Handling

All items are securely packed to protect them during transit. We take every precaution to ensure your furniture arrives damage-free. In case of visible damage upon delivery, please notify the driver immediately and contact us within 48 hours.

5. Tracking & Notifications

You will be notified via email once your order has been dispatched. Our logistics partners may also contact you directly to arrange a suitable delivery date and time.

6. Important Notes

  • Please ensure that the delivery address is accessible for large delivery vehicles.

  • Any additional services such as assembling or packaging removal are not included by default unless agreed in advance.

  • If delivery fails due to incorrect address or absence, additional charges may apply.

7. Contact

If you have any questions regarding shipping, or you want to request special delivery arrangements, feel free to contact us at:
📧 hello@pastform.de
📞 +48 603 529 118